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This IEC and Visual networks tutorial is a guide for companies looking to create the ideal SLA for their business environment. The tutorial introduces the concept of an SLA, discusses its relevance to almost every business, and contains guidelines for companies to follow when forging an SLA with a carriers. Topics include Introduction, Why Are SLAs Important?, What Are the Basic Components of Frame Relay SLAs?, What Service Levels, by Components, Should Be Negotiated with the Service, Provider?, Carrier Compensation: What Does It Mean?, How Can We Ensure That the Service Provider Is Meeting the Agreed-upon Service Levels?, What Are the Next Steps in Implementing and Monitoring Frame Relay-Service Levels with the Service Provider?, Self-Test, Acronym Guide and Related Products and Services.
(Added: 25-Mar-1999 )  Report Dead Link

This IEC and Eurstix/Telleabs sponsored tutorial provides a comprehensive understanding of the role of the EMS in the telecommunications network; the functions that are within the domain of EMSs; and trade-offs between various approaches to element management. It is hoped that this information will assist readers by enhancing their basic understanding of these multifaceted components of the evolving network. Topics covered include Position of the EMS in the Telecommunications Network Architectures, The Role of EMSs in the Five-Layer TMN Hierarchy, The TMN FCAPS Model of OSS Tasks, A Four-Function EMS Model, Service Provisioning Service Assurance, EMS and NE Operations Support, Automation Enabler, Network EMS Software Architecture, EMS-Related Standards and Standards Organizations. Considerations of Network-Element-Vendor-Provided Versus Independently Developed EMSs, Self-Test, Acronym Guide and Related Products and Services.
(Added: 25-Mar-1999 )  Report Dead Link

ONE sponsors this informative and educational Web Proforum tutorial which describes the embedded TMN agent, used to manage devices that use a real-time operating system (RTOS). Topics include; What Is an Embedded TMN Agent?, Alternatives, The Embedded Environment, Object-Oriented Technology, Implementing a TMN Agent, Developing the Agent Model, Developing the Agent Software, Testing the Agent, Self-Test, Glossary and Related ONE Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

An extensive Network Tutorial icluding a Network Reference Library and related links. The main categories consist of Understanding Networks - Layers and Protocols, Physical Layer Protocol, Network and Transport Layer Protocol, Network Hardware, Network Software, Internetworking, Networking and Systems Management, Network Security and Backup Systems. A sampling of sub categories covered through this tutorial are ISDN Connection, Fundamentals of Optical Networking, ADSL and SDL, Synchronous Optical Network, Ethernet Frame Types, Fast Ethernet: 100BaseT, ATM Basics, Cable Modem Systems, Remote Access, TCP/IP Protocol Suite, IP Addresses and Subnet Masks, Dynamic Host Configuration Protocol, Multicasting, Appletalk Protocols, Hypertext Markup Language (HTML), Web Tools, LDAP, XML and XSL, Cabling, Wireless LANs (802.11b), PCI and Future Bus Architectures, Broadband LANs, E-Mail and STMP, Bridges, Internetworking, Network Management, Asset Management, Server Performance Benchmarks, Proxy Servers and Wireless Network Security.
(Added: 19-Sep-2000 )  Report Dead Link

Good educational reference. This Web ProForum tutorial is sponsored by MMI Manchester. Topics include; Definition and Overview, Applications, Environment, Traditional Systems, Today's Network, Market Overview, Systems View of OSS, Current Investments and Drivers, Provisioning Example, Futures, Self test, Glossary and related MMI Products and Services.
(Added: 18-Aug-1998 )  Report Dead Link

IBM sponsors this informative Web Proforum tutorial which describes how a basic billing system works, the challenge of changes in a deregulated environment, and the importance of an open architecture for a billing system. Topics include; Basic Functionality, Components, Requirements, Planning, Implementation, Self-Test, Acronyms and IBM Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Great resources and links, free downloadable software and international locations. AG Group provides this resource rich site with major areas including; Product Info, News & Reviews, Demos & Freebies, Training & Services, Support & Upgrades, Ordering On-line, Archives and Discussion Lists and International locations.
(Added: 18-Aug-1998 )  Report Dead Link

Informative Web ProForum tutorial from the IEC and Wildfire that defines the assistant's basic functionality, its underlying technology, and how the hardware and software fit into carriers' existing networks. Topics include; What Is an Electronic Assistant?, Benefits to Subscribers and Carriers, Software Architecture and Speech Recognition, Hardware Platform, Features, Self-Test, Acronym Guide and Related Wildfire Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Good eductational resource. This Web Proforum tutorial is sponsored by the IEC and GN Nettest. Topic areas covered include; ATM Layer Testing, Stages of Product Testing, Signaling over ATM, Automated Testing, Testing Deployment, LAN Emulation (LANE), Self-Test, Acronyms and Related GN Nettest Products and Services.
(Added: 18-Aug-1998 )  Report Dead Link

This publication provides technical information on Cisco-supported internetworking technologies. It is designed for use in conjunction with other Cisco manuals or as a standalone reference. The internetworking Technology Overview is not intended to provide all possible information on the included technologies. Because a primary goal of this publication is to help network administrators configure Cisco products, the publication emphasizes Cisco-supported technologies; however, inclusion of a technology in this publication does not necessarily imply Cisco support for that technology. The document is organized into the following sections - About This Manual, Introduction to Internetworking, Routing Basics, Bridging Basics, Network Management Basics, Ethernet/IEEE 802.3, Token Ring/IEEE 802.5, Fiber Distributed Data Interface, High-Speed Serial Interface, Point-to-Point Protocol (PPP), Integrated Services Digital Network (ISDN), Synchronous Data Link Protocol (SDLC) and Derivatives, X.25, Frame Relay, Switched Multimegabit Data Service (SMDS), Asynchronous Transfer Mode (ATM) Switching, AppleTalk, DECnet, Internet Protocols, NetWare Protocols, OSI Protocols, Banyan VINES, Xerox Network Systems, Routing Information Protocol (RIP), Interior Gateway Routing Protocol and Enhanced IGRP, Open Shortest Path First (OSPF), Exterior Gateway Protocol (EGP), Border Gateway Protocol (BGP), OSI Routing, Transparent Bridging, Source-Route Bridging, Mixed-Media Bridging, Simple Network Management Protocol, IBM Network Management, and References and Recommended Reading.
(Added: 18-Jan-1999 )  Report Dead Link

ISM-BC sponsors this informative and educational Web Proforum tutorial which describes the objective of acquiring new customers, providing superior customer satisfaction, and building customer loyalty. Topics include; Needs of Consumers & Service Providers, Technology, Functional Requirements, Customer Service, Telemarketing, Repair, Implementation, Develop or Buy, Acronyms, Self-Test and ISM-BC Related Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Good educational tutorial. Web ProForum tutorial from the International Engineering Consortium and EXFO. Areas covered include testing technology and measurement, Characteristics, Self test, Abbreviations, and related EXFO products.
(Added: 13-Oct-1998 )  Report Dead Link

The DMTF is the industry organization that is leading the development, adoption and unification of management standards and initiatives for desktop, enterprise and Internet environments. Working with key technology vendors and affiliated standards groups, the DMTF is enabling a more integrated, cost effective, and less crisis-driven approach to management through interoperable management solutions. Main site areas include Technologies, WBEM Initiative, Press Room, Information, Membership, Education, Site Search, DMTF Newsletter, Events Calendar and Members Only. The education section offers white papers including CIM Core Schema, CIM Application and XML Mapping.
(Added: 15-Mar-1999 )  Report Dead Link

Driving the evolution in network infrastructure personalization, Dorado Software is a leading supplier of systems and technologies to service providers and network operators that enable them to personalize network services for Internet access, content delivery, IP and hosting. The Redcell suite of products provides communication service provider and communication equipment manufacturers, off-the-shelf applications for provision, deliver in-band and manage personalized IP services based on Quality of Service and Class of Service parameters. The Redcell suite includes Assure, MetaPolicy, Provision, ConfigBuilder, and Access.
(Added: 5-Mar-2001 )  Report Dead Link

Nortel sponsors this informative and educational Web Proforum tutorial which describes the underlying principles of good human-machine interface (HMI) design and outlines a core usability engineering lifecycle. Topics include; What It Is, Usability: Why Is It Important?, Usability Engineering Principles and Engineering Lifecycle, Usability Evaluation, International Standards, Find Out More, Self-Test, Glossary Of Acronyms And Terms and Related Nortel Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

This IEC and Teradyne sponsored tutorial describes the evolution of access-network (AN) testing and then provides details on the current support issues for LECs related to introducing Internet access in volume for consumers. It concludes by highlighting the technology needed to support testing for ICCC. Topics covered include Introduction, Network Repair Process, Evolution of Access-Network (AN) Testing, Test-System Elements, Emerging Network Support Issues for Delivering Fast Internet Service, New Local Exchange Carrier (LEC) Requirements, Internet Consumer Customer Care (ICCC) Testing, Expanded Test System Architecture, The Future, Self-Test, Acronym List and Related Products and Services.
(Added: 25-Mar-1999 )  Report Dead Link

This IEC/NET sponsored tutorial discusses how a next generation of managed network services can solve the enterprise problem while enhancing the carrier's market position. A managed multiservice solution is a comprehensive offering that encompasses multiple traffic types and provides quality of service (QoS) guarantees. Topic areas include Enterprise Problem, Carrier Opportunity, What Is a Managed Multiservice Solution?, Core Components for a Standard Offering, Extra Components for a Premium Offering, Challenges to Capturing the Opportunity, How to Overcome the Challenges, Self-Test, Acronym Guide and Related Products and Services.
(Added: 25-Mar-1999 )  Report Dead Link

Merge manufacturers ISDN, T1, E1 Test and network monitoring equipment
(Added: 31-Jul-2000 )  Report Dead Link

MyCasa Network offers "MyCasa Home Attendant", an Internet appliance which is a new kind of service gateway that works with the "MyCasa Control Panel". The MyCasa Control Panel is a Web-based application which enables e-services for the home. MyCasa Network offers real-time alerts of emergencies and enables customers to remotely control home appliances and receive live video images from their house. Based on a proprietary design, the "Home Attendant" connects virtually every electrical device, smart appliances, wireless video cameras and sensors, with the "MyCasa Network" and the Internet. The "Home Attendant" is designed to be used as a PC peripheral, as a node of a Home Network or as a stand-alone device, and it can use both narrowband and broadband Internet connections. Site areas include: About Us; Contact UnWireit; Jobs; Read The Press Release;
(Added: 10-Mar-2001 )  Report Dead Link

This IEC and Harris sponsored tutorial examines the history of line testing and the various challenges brought about by recent technological change, all within a service provider's business context. It also describes a comprehensive solution that is already cutting costs while supporting new services for a number of providers in a variety of locations and settings. The tutorial also discusses the major objectives that line testing must accomplish, from uniformity and test accuracy to the integration of test system results with records verification and data management systems. It concludes with a look at the future of non-voice network traffic and the increasing challenges in the battle for customer loyalty and market share. Topic areas include Introduction, The Limits of Traditional Line Testing Equipment, How Line Testing Meets Telcos' Business Objectives, What a Line Test System Must Do, Uniformity, Transmission, Noise, and ISDN Tests, Noise Levels and Modems, Inward Tests to Localize Faults, Test Accuracy, Test System Integration with Records Verification, Test Results Analysis and Data Management
(Added: 25-Mar-1999 )  Report Dead Link

The Outsourcing center offers many resources related to outsourcing. One of them is OutsourcingSLA with information Service level agreements. Areas of this site include: Outsourcing Center; Find; Info; Resources; Topics; Other Centers; Notify Me;Industry Giant Seeks Soulmate;In Pursuit of Best Practices;OutsourcingExperts;OutsourcingFAQ; OutsourcingDefinitions; Outsourcing Exchange Center; Keeping the Personal Touch in Outsourcing;Negotiating Effective Service Level Agreements (SLAs); Raising the Bar; SLAs and the Bottom Line; OutsourcingSearch; OutsourcingSuppliers.
(Added: 4-Mar-2001 )  Report Dead Link

IEX sponsors this informative Web Proforum tutorial which describes the needs fulfilled by prepaid service and addresses the network elements necessary to deploy the service. Topics include; Where the Market Is Going, Available Platforms, Pros and Cons, Call Flow and Call Scenarios, Features, Management Issues, Self-Test, Glossary of Terms and Acronyms and Related IEX Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Telelogic sponsors this informative Web Proforum tutorial which describes SDL, an object-oriented language intended for the specification of complex, event-driven, real-time, and interactive applications involving many concurrent activities. Topics include; Benefits, History, Characteristics, Theoretical Model and Structure, Sharing, Reuse, and Maintenance, Openness, Portability, Scalability, and Distributed Applications, Graphical and Textual Notations and Applications Areas, Self-Test, Acronym Guide and Related Telelogic Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Lucent Technologies sponsors this informative Web Proforum tutorial which describes the elements of a structured cabling system and the operational advantages such an approach may enable. Topics include; The Foundation for Systems Integration, Planning, Structured Cabling for Building Management Systems, Bid Specifications, Cost Comparison: Overview, Construction Costs, Labor Hours and Operational Costs, Self -Test, Acronyms and Related Lucent Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link

Web ProForum tutorial from the International Engineering Consortium and Hewlett-Packard. Tutorial topics include; Definition and Overview, MPEG2 Testing, Transmission and Distribution Networks, Network Tests and Measurements, Self-Test, Acronym Guide and Related Hewlett-Packard Products and Services.
(Added: 18-Aug-1998 )  Report Dead Link

Web ProForum tutorial from the International Engineering Consortium and Harris. Tutorial topics include; Unbundled Loop Defined Take Your Telephone Number With You, Remote Call Forwarding, Existing Testing Strategies, Realizing Cost Savings, ILECS, CLECS, and the Future, Self-Test, Acronym Guide and Related Harris Products and Services.
(Added: 18-Aug-1998 )  Report Dead Link

A leading training provider for the global telecoms billing industry. Courses include Telephony, Wireless, IP and Interconnect.
(Added: 2-Mar-2001 )  Report Dead Link

TMN is an infrastructure to support management and deployment of dynamic telecommunications services. This Web ProForum tutorial, from the IEC and Vertel, covers the TMN Framework and Functional Model, Standard Interfaces, Logical Model, Solutions, Self-Test, Acronym Guide and Related Vertel Products and Services.
(Added: 18-Aug-1998 )  Report Dead Link

Telelogic sponsors this in-depth Web Proforum tutorial which describes TTCN, a notation standardized by the ISO for the specification of tests for communication systems. Topics include; The Test Suite Framework, Conformance Testing, PICS/PIXIT, The Language, Suite Overview, Declarations, Constraints and Dynamics, Test Component Explanation, The Behavior Table, TTCN Additions and Modules, Graphical and Textual Notations and Application Areas, Self-Test, Acronym Guide and Related Telelogic Products and Services.
(Added: 30-Sep-1998 )  Report Dead Link