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A comprehensive directory with more than 600 links to industry sites and CTI information sources as well as Voice over Frame Relay, Voice over Internet and telephony standards pages.
(Added:
24-Aug-1998
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Dialogic Corporation is a leader in the manufacture of open, high-performance, standards-based, telecommunications and computer telephony (CT) components. The Learn About CT section of the Solutions area holds a wealth of information about Computer Telephony (CT) and IP Telephony. There are over 50 articles and white paper covering these key areas: General Overview, Fax, Speech Technologies, PBX Integration, Network Interface, The SCSA Standard, Client/Server (enterprise), Call Center, IP Telephony, The Public Network and Where to Find More Information.
(Added:
15-Mar-1999
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A leading supplier of business communications solutions, serving customers worldwide for over 20 years. Macrovoice offers a product line, which encompasses: converged platforms, VoIP corporate solutions, PBX's, Key telephone systems and voice messaging solutions.
(Added:
22-May-2002
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Genesys sponsors this Web Proforum tutorial which describes computer-telephony integration (CTI), the delivering of computer and telephone integration capabilities inside the network. Topics include; ECTI and AIN, NCTI Opportunities, Carrier Solutions, Self-Test, Acronym Guide and Related Genesys Products and Services.
(Added:
30-Sep-1998
) Report Dead
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This IEC and Lucent tutorial will present unified messaging less as a product and more as a powerful mode of communication. The benefits to subscribers will be discussed, along with considerations for service providers (both traditional telco and Internet service providers), and the ways in which they will benefit from unified messaging. Topic areas include The Concept of Unified Messaging, Benefits to Subscribers, Considerations for Service Providers, Benefits for Service Providers, Unified Messaging Sample Architecture, Examples of Unified Messaging Implementation Scenarios, Self-Test, Acronym Guide and Related Products and Services.
(Added:
25-Mar-1999
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This tutorial discusses the business and technology factors that are making voice portals the next big opportunity on the Web, as well as the various approaches service providers and developers of voice portal solutions can follow to maximize this exciting new market opportunity. It is sponsored by the IEC and Dialogic. Sections include: Definition and Overview 1. Introduction 2. Why Now? 3. So What Is a Voice Portal? 4. Who Provides Voice Portals? 5. A Closer Look at Some Technology Trends and Their Providers 6. Service Provider Options: Build, Buy, or Host Self-Test Correct Answers Glossary Comment on This Tutorial Related Virtual Exhibits Dialogic
(Added:
14-Mar-2001
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The Apliman IVR platform consists of a set of tools needed for quick deploment of
Computer Telephony applications. it includes a graphical programming environment tool
for application developmen, and a windows based runtime environment. Apliman IVR supports
a wide range of technologies including Speech processing, fax, SMS, web, E-mail and others.
It uses a modular design that handles more than 2000 ports networked as a single system.
(Added:
1-Nov-2002
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Stay Connected to Family and Friends: Local and unlimited long distance calls within the continental U.S. and Canada for one low price. Using Voice Over IP (VoIP) technology with your broadband connection (no PC required), Champion Communications can help you save up to 70% on your monthly phone bill. Even take your home phone service with you when you travel.
(Added:
30-Jul-2005
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Comisdn is announcing the availability of
Comisdn SIP Communication Server 3.1.
This release extends to TAPI and CAPI the application standards supported by Comisdn's Host Media Processing Software.
Comisdn SIP Communication Server enables to scale from 1 up to 240 IP Voice and Fax channels over a standard IP network connection, and integrate Unified Messaging, IVR, Fax and Presence Server applications.
Comisdn SIP Communication Server provides support for IP Telephony (Transfer, Conferencing, DTMF), Fax over IP (T.38) and IP specific services (Instant Messaging and Presence Management).
The release is also including ComISDN's new trace retrieval software to diagnose customer issues.
Comisdn SIP Communication Server is available through Comisdn's Reseller Partners. The company is also providing a download version at www.comisdn.com.
(Added:
30-May-2006
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Turnkey database publishing using IVR, TTS, Web and Wireless interfaces.
(Added:
27-Apr-2001
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Provider of call center technology. Products include PACER predictive dialer with IVR and ACD, TELEMATION CRM application, and CTI enabling software and services.
(Added:
26-Dec-2002
) Report Dead
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Datapulse is a supplier of contact centre and computer telephony software products to organisations in international markets world-wide.
(Added:
20-Nov-2001
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LIZ is a helpdesk telephony automation system designed to handle incoming support calls and log customer issue information into a database for review by support techs. By utilizing MP3 technology, LIZ records the customers call into a retrievable, high-definition audio file which attaches to a helpdesk request ticket.
(Added:
24-Apr-2002
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NOVAVOX AG is a developer of Unified Messaging and other Windows-based Computer Telephony (CT) business solutions. The Smartphone® product family by NOVAVOX is state-of-the-art, but designed to be simple to use and install.
(Added:
29-Jan-2002
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The sub title for this white paper is "A discussion of the impementation strategy for Microsoft Exchange." This is a non-technical explaination of how Octel's Unified Messager works with Microsoft Exchange. The is a good general discussion of how Unified Messager works and how one can use it with Microsoft Exchange.
(Added:
22-Oct-2000
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As you sign up with Free digits you get to enjoy free 60 minutes on the long distance calls along with a lifetime connectivity. Signing up with Freedigits will help you continue with your fav lifestyle while we transfer your calls to you through any medium to whichever place on the Earth you are. Receive calls from anywhere in the world. Get your calls diverted to your emails as MP3 attachment.
(Added:
22-Feb-2006
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Representing the user's perspective of Unified Communications. Is the motto of this site which provides editorials, reports, white papers, and a link to the Unified Communications Consortium. Also asks people to submit a question for the "question of the week" segment.
(Added:
5-Dec-2000
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TSAPI is a NetWare Loadable Module developed by Novell that allows users to link their Novell LAN servers directly to their PBX systems. From the PC Webopaedia, this page provides a definition and links to topic specific information, related categories and terms.
(Added:
24-Aug-1998
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Williams Communications Solutions & CTI Lab creates software tools and end-user applications to meet the escalating communications technology needs of organizations with large call centers. CTI Lab provides both products and services to companies throughout North America. Site areas include News, Our Story, Products, Services, Profiles, Fun Stuff, Contact and Search.
(Added:
30-Oct-1998
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