Shift is the leading provider of Voice over IP (VoIP) phone services to the Canadian small and medium business market. Since inception Shift’s focus has been to combine enterprise-class technology with a uniquely customer-oriented approach to service and support. Shift trades on the TSX Venture Exchange under the symbol "SHF". For more information please visit our website at http://www.shiftnetworks.com.
Responsibilities:
Engineers the support and maintenance of large-scale production networks and systems, including the design and development of tools and scripts to assist with such maintenance.
Integrates and/or consolidates servers and services between different business units and technologies, including the design and development of the necessary integration tools.
Designs, integrates, and maintains network services such as DNS, DHCP, SMB, SNMP, Radius, Kerberos, electronic mail, LDAP directories, IPSEC virtual private networks and firewalls applications.
Designs and develops high-performance groups of servers for resource-intensive network applications.
Designs archive and backup systems. Works closely with technical staff to insure that backup and archiving designs and procedures are implemented properly.
Plans and implements system security policy, to include firewalls, host and client access, file permissions, and user accounts.
Develops best practices, operational procedures and design documentation
Plans and coordinates system utilization, and performs growth analysis and capacity planning.
Reviews current systems and makes technical/process recommendations for improving efficiency.
Plans and to manages multiple projects.
Provides on-call support advice and technical support to various users/clients regarding operational/applications issues.
Installs and debugs new and/or upgraded software on server and client platforms.
Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
Stays up to date with relevant state-of-the-art technology, equipment, and/or systems. Evaluates new hardware and software technologies, and presents analysis and purchase recommendations to the administration team and to management.
Function collaboratively as part of a fast-paced, customer oriented team and perform effectively as an independent producer under broad management direction.
Rotational on-call responsibility.
Requirements:
7+ years of network engineering and systems administration experience in a large heterogeneous Windows/UNIX/Linux production environment is required.
Solid understanding of UNIX-based and LINUX operating systems - HP/Solaris and LINUX/Redhat strongly preferred
Experience with service oriented architecture, PHP, J2EE and JSP is essential, e.g., JBOSS, Apache Tomcat, etc.
Significant experience with and understanding of LDAP, TCP/IP, NFS, DHCP, SMB, SNMP, etc.
Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization.
Excellent organizational and time/task management skills are required.
Experience with business collaboration tools such as Outlook, Excel, Visio, MS Project essential.
A Bachelor's degree in computer science or equivalent work experience is required
Technical knowledge and experience in any of the following is highly desirable:
- Kernel
- Network services
- Network-attached storage devices such as Network Appliance Filers. |
